You may be wondering, ” We have email, teleconferencing, and webinar capabilities, why bother to meet face-to-face?” Face-to-face business meetings allow all participants to discuss the topic(s) in an open forum. Questions can be asked and answered in real-time, with the added advantage of all that interpersonal communication provides. For all the benefits and convenience of modern technology, the cumulative time involved in leaving voice mail messages, writing, reading and responding to group emails will always be more than simply having a face-to-face meeting. Obviously, productivity is essential to a good meeting. How can your business meetings be efficient, productive, and interesting?
Agendas An agenda assists the meeting coordinator and participants in preparation for the meeting, as well as staying on track during the meeting. An agenda needn’t be complicated. It should list the topics for discussion, if the presentation of topics are to be divided among participants the presenters should be identified, and there should be a specified time allotment for each topic.
The meeting agenda should be circulated in advance of your meeting time. The agenda should include, or have an attached cover letter that lists the date, time, and place for the meeting. Also, be sure to provide the meeting goal, all relevant background information, and assign items required for preparation and/or participation in your meeting.
The clock. A clock has multiple roles in meeting planning and productivity. When contemplating what time to begin the meeting, take into consideration peak business activity times, as well as any other “time” criteria that might be adversely affected by several employees being in a meeting and not at their desk. Keep to the schedule. Respect that everyone has other deadlines and obligations that they must return to. If a meeting is going to be lengthy, schedule 10 minute breaks every hour or so. If the meeting appears to be headed into overtime, consider setting a second meeting to wrap up unfinished business.
Be objective. Remain professional. Typically, emotions or boredom are the main causes for a meeting to flying off the schedule track. As meeting coordinator, stick to factual information. When emotions begin to run high, steer the meeting back to the topic at hand. Set the professional example by speaking clearly, with courtesy and respect. The best tool available for keeping a meeting objective and on track is Robert’s Rules of Order. If you don’t have the answer for an unanticipated question, don’t panic. Make a note of the question and let meeting participants know when they can expect the answer, and how you’ll be sharing the information.
Meetings can go well, or they can be a disaster. With a bit of advance planning, open communication, some clock watching and professional decorum your meeting will go off without a hitch.