Archive

Posts Tagged ‘employees’

Make It Right For The Customer!

December 1, 2009 Leave a comment

We’ve all been there… a glitch with a customer.  You or your employees made a mistake. Something fell through the cracks.  What’s the best course of action?  How do you save the relationship?  The TPE Blog has some solutions, as contributed by guest post-ers (one of which is yours truly) Check it out here…

Categories: Customer Base

Business Strategies That Work!

November 28, 2009 Leave a comment

Categories: Business - General

How To Keep Employees Motivated

November 3, 2009 Leave a comment

From The Toilet Paper Entrepreneur:
Do you want the best efforts from your employees all the time? The obvious answer is yes, but it isn’t obvious how you make it happen. Funny, enough money is rarely a significant motivator. More often it is something else; something unexpected. Here are 15 tips from the TPE community on how to keep your employees motivated:
How To Keep Employees Motivated

Categories: Employee Retention

Up Is The Only Direction!

November 3, 2009 Leave a comment

Where is your business going?
When was the last time you took an hour or two and focused on where your business is going, and why it’s going in that direction? Take some time for this now, and begin by answering these questions.

  1. Are sales increasing or remaining steady? Declining? Do you know why?
  2. Is employee absenteeism and tardiness increasing or decreasing? Why?
  3. When was the last employee training event?
  4. When was the last employee appreciation event?
  5. Has each budget line item been reviewed in the last six months? Are you within your budget projections for expenses? Is there excess money in some categories? Should that money be moved to new marketing projects or employee training?
  6. Who is responsible for maintaining contact with existing clients? When did you last meet to discuss innovative ideas for staying in touch with clients?

These questions are initiators. Use these to begin your business direction review process. You’ll be amazed how an hour or two of contemplation, observation and research can cause an immediate (and positive) change in your company.

Categories: Business Direction